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We are so confident in our products that we offer a 30-day money back guarantee. If you find our products are corrupt or are missing on download we can refund you the price you paid. This does not cover user error on installation or out of date software/programs.
As part of our refund policy you must allow us sufficient time to remedy the problem. Most issues are resolved within 7 days and if we cannot resolve any issue within 7 days we will provide a full refund.
If you have changed your mind on a purchase, we can refund the price you paid within 30 days if you have not downloaded any files to your computer. If you are happy with your purchase then please continue to download the files.
We will always try to assist you where possible with support and our marketplace designers are available to answer theme/template specific questions.